Why is my phone screen is frozen or unresponsive?
- Screen replacement
A reason why your phone is unresponsive could be because the screen got damaged from dropping or pressure. In this case, we can make the screen work properly again simply by replacing the screen.
- Mainboard damage
The other reason could be due to mainboard damage.
Q: What is the mainboard?
A: The mainboard (motherboard) is the core part of the hardware and controls all functions of the phone. Every part of the phone with a function is connected to this mainboard.
Q: How can the mainboard gets damaged?
A: The mainboard can get damaged from shocks (drops), dropping into water or even from pressure. Also, mainboard damage can also be caused by charging with a poor quality charger/cable. Damage to the mainboard can arise even if there is no physical damage.
Q: What happens when the mainboard is damaged?
A: As the mainboard is the core part of the device, once it’s damaged, it can make functions play up. The functions affected depend on the location of the damage.
Q: How do I know if the screen’s freezing is due to screen damage or mainboard damage?
A: There is no way to physically find out if the mainboard got damaged or not unless you test the device with a new screen and see if its’s working properly with a new screen or not. With this issue, we can help you through a quick inspection and can tell you if it will be solved by replacing a screen or not.
Q: What should I do if it is a mainboard damage?
A: If it’s a mainboard issue, don’t worry. We can fix this issue at Happytel. Most screen freezing caused by the mainboard are related to the mainboard’s 2 touch ICs and our head office technicians can repair this by micro soldiering. Our success rate for this procedure is 85%.
Get your phone repaired at your nearest Happytel store today!
(store locator button) (contact us button)
Australians Spend Over 5 Hours a Day on Their Phones – Here's What It’s Doing to Your Eyes Recent data shows that the average smartphone user spends 3 to 5 hours a day on their device, and in Australia, it’s closer to 5.5 hours daily. For Gen Z users, screen time can soar past 7 hours a day, thanks to social media, gaming, video streaming, and texting. While our phones and tablets help us stay connected, productive, and entertained, there's a hidden cost: eye health. Extended exposure to the blue light emitted by your iPhone or iPad can lead to...
Your iPhone’s camera is one of its most powerful features—whether you're snapping selfies, capturing special moments, or filming TikToks. But when that tiny lens gets cracked or scratched, it can cause major frustration. The good news? Yes, the iPhone camera lens can be fixed! What Happens When Your iPhone Camera Lens Is Broken? If your iPhone rear camera lens is cracked or shattered, you might notice: Blurry or foggy images Light flares or glare in photos Trouble focusing Dust or moisture entering the camera Camera app glitches or black spots Even a small crack can impact your iPhone’s photo quality...
In 2025, the smartphone game has officially changed. We’ve moved beyond just camera megapixels and screen resolution — the real revolution is happening with AI-powered smartphones. From smart voice assistants and real-time translation to enhanced photo editing and predictive productivity tools, AI mobile technology is redefining how Australians use their phones daily. Whether you're working remotely in Melbourne, a business owner in Brisbane, or a traveller flying out of Sydney Airport, it’s time to upgrade to an AI-ready phone. This guide explores the best AI smartphones in Australia, key benefits of upgrading, and the top mobile accessories that complete your...