Bag
${ cart.item_count }

Your bag

Loading
${ item.vendor }
${ item.compatibility }
Qty: ${ item.quantity }
${ option.name }: ${ option.value }
${ item.compare_at_price | currencyFromCents } ${ item.final_price | currencyFromCents }
${ item.message }
truck-red
Free standard shipping on orders over $29.99
Total savings
${ cartTotalSavings | currencyFromCents }
Subtotal
${ cart.total_price | currencyFromCents }
*Shipping is calculated at checkout
Secure Checkout View Bag
*Shipping is calculated at checkout

Your bag is currently empty.

Why doesn't my Touch ID work?

Are you wondering why the same finger you’ve always used is now failing to get you into the same phone you’ve had for ages? If your hand isn’t wet or dirty, it’s most likely that your Touch ID is not working and needs to be repaired. Here are the answers to some of the questions you might have about your iPhone’s Touch ID.

Touch ID

Can Touch ID be repaired

Yes the Touch ID can be repaired. You can either go to an Apple store to get it repaired or depending on the condition, Happytel can repair it by soldiering it.

Why does my iPhone say it is unable to activate Touch ID?

Your inability to activate Touch ID can be due to the following reasons:

  1. iOS issues such as not installing the latest iOS, incompatibility to the latest iOS or glitches during the process of downloading the latest iOS version
  2. Having a dirty home button
  3. Phone Unlock or iTunes & App Store is off

How to I clean fingerprint sensor on my phone?

First use a water moistened rag to remove all dirt and debris. Then wipe completely dry using a clean, microfibre cloth.

How do I reinstall Touch ID on iPhone?

Your issues with Touch ID can be solved with a reboot. Go to Settings > Touch ID & Passcode and disable all the options on the screen. Then restart your iPhone and re-enable all the features you want turned on.

Touch ID settings

Does Touch ID work after home button replacement?

A home button replacement does not fix Touch ID.

How much does it cost to fix Touch ID?

Fixing your Touch ID by soldiering at Happytel costs around $199. Come drop by our stores so that our expert technicians can give your more information.

More Blogs
OEM vs. InCell iPhone Screens: What You Need to Know
OEM vs. InCell iPhone Screens: What You Need to Know

OEM vs. InCell iPhone Screens: What You Need to Know When your iPhone screen cracks, choosing the right replacement is crucial. With options like Apple genuine screens, OEM replacements, and InCell screens, it can be confusing. Understanding the differences ensures you get the best balance of quality, durability, and value. What is an OEM iPhone Screen? An OEM screen is made to match the original specifications of your iPhone. These high-quality screens provide: True colour accuracy and brightness Full compatibility with features like 3D Touch, True Tone, and Face ID Durable performance to last longer than cheaper alternatives OEM screens...

Read more
Should I Buy the iPhone 17? A Complete Guide for Australians
Should I Buy the iPhone 17? A Complete Guide for Australians

Discover if the iPhone 17 is worth buying in Australia. Find top accessories and expert advice in Sydney, Melbourne, Brisbane & more at Happytel. The launch of the iPhone 17 has sparked plenty of excitement across Australia. With Apple promising its thinnest design, smarter performance, and camera upgrades, many are wondering: should I buy the iPhone 17? Let’s break down the new features, why it could be the perfect time to upgrade, and where to buy it from the most trusted Australian retailers. Why the iPhone 17 Stands Out Ultra-Thin Design Apple has redefined sleekness with the iPhone 17 Air,...

Read more
Does Anti-Blue Light screen protector help?
Does Anti-Blue Light screen protector help?

Australians Spend Over 5 Hours a Day on Their Phones – Here's What It’s Doing to Your Eyes Recent data shows that the average smartphone user spends 3 to 5 hours a day on their device, and in Australia, it’s closer to 5.5 hours daily. For Gen Z users, screen time can soar past 7 hours a day, thanks to social media, gaming, video streaming, and texting. While our phones and tablets help us stay connected, productive, and entertained, there's a hidden cost: eye health. Extended exposure to the blue light emitted by your iPhone or iPad can lead to...

Read more