My phone turns on and off by itself
It’s pretty creepy seeing your phone turn on and off, especially if there are no incoming notifications and your hand has not touched your phone. We’ll tell you why this weird phenomenon is occurring and how you can fix it.
Some of the possible causes include:
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Defective battery
A defective battery is a battery that affects the performance of your device.
When you have a defective battery, there may not always be obvious visible changes to your phone. To get your phone professionally checked, come to one of our repair stores so that our expert technicians can help.
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Stuck power button
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Software issues
Here are some of the possible fixes for your issue:
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Hard reset your phone
Is hard reset good for your phone?
Hard resetting doesn’t harm your phone, even if you do it multiple times.
Does hard reset delete everything on iPhone?
If you don’t want to lose important data, make sure you back everything up onto a cloud storage, flash drive or external hard drive. This ensures that you won’t lose any important data while doing a hard reset.
How do I give my iphone a hard reset?
First press and release the volume up button, then press and release the volume down button, then finally press and hold the power button until you see an Apple logo on the screen.
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Remove malware and viruses
How do I check my phone for malware?
There are signs that you can look out for if you’re suspicious of your phone having malware. These include fast battery drainage, pop-up ads, unexplained apps, a surge inn data consumption, and reduced performances.
How can I remove virus and malware from phone?
Steps you can take to remove viruses is to reboot your phone, uninstall any suspicious apps and install a good mobile security app on your phone. If you’re worried about serious issues, please come to one of our stores so that we can quickly diagnose your phone problems.
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Update iOS
How do I upgrade to iOS 14?
Go to Settings > General > Software Updates > Automatic Updates. Then turn on download iOS Updates and Install iOS Updates.
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Check your battery health
How can I check my phone battery health?
You can simply check your phone battery health by going to Settings > Battery.
How can I maintain battery health?
There are several effective things you can do to maintain your battery health. Use ‘power saving mode’, restrict app usage on your phone, turn off location services, and don’t have your screen brightness too high.

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