Bag
${ cart.item_count }

Your bag

Loading
${ item.vendor }
${ item.compatibility }
Qty: ${ item.quantity }
${ option.name }: ${ option.value }
${ item.compare_at_price | currencyFromCents } ${ item.final_price | currencyFromCents }
${ item.message }
truck-red
Free standard shipping on orders over $30
Total savings
${ cartTotalSavings | currencyFromCents }
Subtotal
${ cart.total_price | currencyFromCents }
*Shipping is calculated at checkout
Secure Checkout View Bag
*Shipping is calculated at checkout

Your bag is currently empty.

5 reasons you can click the button but it does not function

  1. Reboot

The device’s home button might not work because the device’s software crashed. First, try to reboot your phone by holding the power button and home button together for at least 10 seconds.

  1. Button cable replacement

The device might not function because of damage to its button cable. You can solve the problem by replacing its button cable, which our qualified technicians can help you with in our stores.

  1. Restore the device’s settings

If the button continues not to work, follow the steps below:

Settings > General > Reset > Reset all settings

This is the process to initialising all settings of the device. This means that the settings information stored in the device will be reset to the initial settings. Data such as contacts, photos and apps will remain intact.

  1. Restore device

The next option is to restore your device to factory settings. There are 2 ways to restoring your device. If your device is still working, please follow the following steps:

Setting > General > Reset > Erase all content and settings. This is the process of restoring your device to factory settings. WARNING – this will erase everything on your phone. Only do this if you have just backed up your phone.

If you want to restore via iTunes, do the following steps:

Connect your device to iTunes.

Turn off your device.

Hold the power button and home button together until you see the iTunes icon.

Now, you can find an iPhone in recovery mode on your computer.

Click to restore (do not disconnect the iPhone before finishing the installation of new firmware)

  1. Mainboard damage

Another possibility is mainboard damage.

Q: What is the mainboard?

A: The mainboard (motherboard) is the core part of the hardware and controls all functions of the phone. Every part of the phone with a function is connected to this mainboard.

Q: How can the mainboard gets damaged?

A: The mainboard can get damaged from shocks (drops), dropping into water or even from pressure. It can also be caused by charging with a poor quality charger/cable. Damage to the mainboard can arise even if there is no physical damage.

Q: What happens when the mainboard is damaged?

A: As the mainboard is the core part of the device, once it’s damaged, it can make functions play up. The functions affected depend on the location of the damage.

Q: How do I know if the home button is not working because of damage to the part (button cable) or mainboard?

A: There is no way to physically find out if the mainboard got damaged or not unless you test the device with a new part (button cable) and see if it is working or not. With this matter, we can help you through a quick inspection and can tell you if it will be solved by replacing the part or not.

Q: What should I do if it is a mainboard damage?

A: If it’s a mainboard issue, don’t worry. We can fix this issue at Happytel. Most button related problems arising from the mainboard can be repaired by micro soldering in our Happytel Head office. Our success rate for this procedure is 85%.

Get your phone repaired at your nearest Happytel store today!

(store locator button) (contact us button)

More Blogs
When should I replace my phone battery?
Advice Mobile phones Repairs
When should I replace my phone battery?
Battery life is probably one of the most important aspects in a phone. However, we all know that technology age and a phone's battery life may not be the same as it was two years ago. So, here are some things to look out for to see if it's time to replace your phone battery
Read more
Unleash Your Charm: Charmnation Phone Case Charms Are Here
Launches
Unleash Your Charm: Charmnation Phone Case Charms Are Here
The hottest icon is in town: Charm Nation.These cute little charms are the perfect addition to expressing your style through your accessories. Read on to learn more about these charms.
Read more
How do make my phone battery last longer?
Advice
How do make my phone battery last longer?
Having a low phone battery in this day and age can be stressful, especially when you can't find an outlet. Here are some tips you can do to conserve your phone's battery.
Read more