Australia and New Zealand’s largest retailer of mobile accessories and repairs. Located in Willows Shopping Centre, serving nearby suburbs such as Kirwan, Thuringowa Central, Annandale and Douglas. Provides accessories and reliable repairs for major brands. On-the-spot repairs with a 6‑month national warranty.
Happytel Townsville Mobile Accessories & Phone Repairs
Services
- ● Broken Screen Replacement
- ● Battery Replacement
● Charging Problem Issues
● Liquid Damage Repairs
● And much more
iPhone Screen Repairs
Fast & Professional iPhone Screen Repair
At Happytel, we understand that a broken screen can stop your day. We specialize in high-quality iPhone screen replacements that restore your device to factory standards.
On-the-Spot Service:
Most screen repairs are finished in 30–60 minutes—perfect for a quick fix while you shop.
3 Year National Warranty:
iPhone screens come with a 3-year national warranty (excluding IRP parts, which have a 1-year warranty). Our warranty is honoured at any Happytel store across Australia and New Zealand.
High-Definition Displays:
We use premium OEM, OLED, and LCD panels that maintain true-to-life colour, touch sensitivity, and Face ID functionality.
Expert Workmanship:
Our certified technicians have repaired thousands of screens, ensuring your iPhone frame is perfectly aligned and dust-sealed.
The EXG Upgrade:
Ask us about upgrading your new screen with an EXG® Corning Glass protector to qualify for our $0 Screen Repair Guarantee.
Specialized iPhone, iPad & Tablet Repairs
Comprehensive Repair Services for All Devices
iPhone Battery Replacement:
Is your phone dying at 20%? We install high-capacity batteries to restore your iPhone’s performance and battery health.
iPad & Tablet Repairs:
From cracked iPad Pro screens to charging port issues on Galaxy Tabs, we handle major tablet hardware repairs.
Rear Glass & Housing Restoration:
We replace shattered iPhone back glass and can also swap full housings to fix dents or bends, making your device look like new.
Professional Screen & Hardware Repairs for All Major Brands
At Happytel, we don’t just fix iPhones. Our technicians are experienced in repairing Samsung, Google, and Oppo devices. Whether it’s a broken screen or a failing battery, we use precision parts to restore your device.
Samsung Galaxy Repairs:
Specialist screen and battery services for S-Series and A-Series models. Repairs for Z Flip and Z Fold models are subject to assessment or may be excluded from standard repair services.
Google Pixel & Oppo Repairs:
Reliable repairs for Pixel 7, 8, and 9, as well as Oppo Reno and A-Series devices, using premium-grade components.
EXG® Ultimate Protection & Accessories
Protection So Strong, We Guarantee the Repair
Don’t just protect your phone—insure it with the EXG® range, available exclusively at Happytel.
EXG® Corning Glass Protectors:
Made with the same glass used by leading tech manufacturers. If your screen cracks while protected by EXG®, up to two screen replacements are covered at $0 within two years of registration.
EXG® Eagle Eye Camera Protectors:
Deliver 98% light transmittance and include a 1-year lens repair warranty.
EXG® Pallas & Aegis Cases:
Military-grade drop protection with a sleek finish that resists yellowing. Fully MagSafe compatible.
Device Health & Security
Professional Tech Hygiene & Malware Removal
Device Sanitation:
Deep cleaning of speakers and charging ports that standard cleaning can’t reach.
Malware Clearance:
Software optimisation, malicious app removal, and enhanced device security.
FAQs – Repairs & EXG Protection
Q: How long does an iPhone screen repair take at Happytel?
A: Most iPhone screen replacements are completed within 30–60 minutes. Bookings are recommended, but walk-ins are welcome.
Q: Does the EXG® Repair Guarantee really mean free screen repairs?
A: Yes. When an EXG® Corning Glass protector is installed by our team, cracked screens under the protector are replaced for $0 within the guarantee period.
Q: Do you repair iPads and other tablets?
A: Yes. We repair all iPad models (Pro, Air, Mini) and Samsung Galaxy Tabs, including screen, battery, and charging port repairs.
Q: Can you fix shattered iPhone back glass?
A: Yes. We offer professional rear glass replacement using specialised tools to protect internal components and wireless charging.
Q: Will a battery replacement delete my data?
A: No. Battery replacement is a hardware repair and does not affect data. However, we recommend backing up your device beforehand for peace of mind.


