1. System needs a reboot
The issue could be caused because the device’s software crashed. First, try to reboot your phone by holding the power button and home button together for at least 10 seconds
2. Device’s settings must be restored
If the battery continues to drain quickly after a reboot, it is necessary to restore the device’s settings. Follow the steps below:
Settings > General > Reset > Reset all settings
This is the process to initialising all settings of the device. This means that the settings information stored in the device will be reset to the initial settings. Data such as contacts, photos and apps will remain intact.
3. Need to restore the device
The next option is to restore your device to factory settings. There are 2 ways to restoring your device. If your device is still working, please follow the following steps:
Setting > General > Reset > Erase all content and settings. This is the process of restoring your device to factory settings. WARNING – this will erase everything on your phone. Only do this if you have just backed up your phone.
If you want to restore via iTunes, do the following steps:
Connect your device to iTunes.
Turn off your device.
Hold the power button and home button together until you see the iTunes icon.
Now, you can find an iPhone in recovery mode on your computer.
Click to restore (do not disconnect the iPhone before finishing the installation of new firmware)
4. Battery replacement is needed
If a reboot and restoring the device did not solve the problem, the issue can be fixed by replacing the battery
5. Mainboard damage
Another possibility is the mainboard.
Q: What is the mainboard?
A: The mainboard (motherboard) is the core part of the hardware and controls all functions of the phone. Every part of the phone with a function is connected to this mainboard.
Q: How can the mainboard gets damaged?
A: The mainboard can get damaged from shocks (drops), dropping into water or even from pressure. It can also be caused by charging with a poor quality charger/cable. Damage to the mainboard can arise even if there is no physical damage.
Q: What happens when the mainboard is damaged?
A: As the mainboard is the core part of the device, once it’s damaged, it can make functions play up. The functions affected depend on the location of the damage.
Q: How do I know if the battery life is draining quickly because of the battery itself or mainboard damage?
A: There is no way to physically find out if the mainboard got damaged or not unless you test the device with a new battery and see if it is working or not. With this matter, we can help you through a quick inspection and can tell you if it will be solved by replacing the battery or not.
Q: What should I do if it is a mainboard damage?
A: If it’s a mainboard issue, don’t worry. We can fix this issue at Happytel. Most battery life drain problems are caused by the mainboard are related to the mainboard’s power charging system and the Happytel Head office can repair it by micro soldering. Our success rate for this procedure is 85%.
Get your phone fixed at your nearest Happytel store today!
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