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Why is my iPhone battery draining even when charging?

I know what you’re thinking. The seemingly impossible thing has happened where your iPhone battery is going down when it should be going up. Here are some of answers to make sense out of this dilemma.

iPhone battery draining

Why is my phone losing charge while plugged in?

There are several possible reasons why you are experiencing this issue. First check the charging port for any lint or debris that could be preventing your phone from charging. Other causes include using a bad charging cable, having a worn USB port or the wall charger itself is getting weak.

Why is my phone charger draining my battery?

If your phone charger is draining your battery, it is most likely that you have too many apps and programs running in the background while you’re charging your phone. All those updates, notifications and apps you have running will strain the phone battery, which will cause your phone to lose power even though it’s plugged into an outlet. So make sure you shut down anything that is running in the background so it doesn’t affect your phone from charging efficiently.

Why is my phone losing battery while off?

Annoying as it is, it’s quite normal for your phone to be slowly drained even when the screen is off. Most likely you have apps that are still running in the background and still receive notifications. It could also be caused by low battery health. If it is becoming a serious issue, come to one of our Happytel stores so our experienced technicians can solve it for you.

Can a virus drain a phone battery?

A virus can significantly definitely drain your phone battery. Phone battery drainage is one of the main effects of an infected device.

Can a software update fix the battery drain problem?

Installing the latest software and updates can sometimes improve battery performance, however this is not always the case. Replacing your phone’s battery can be a better option which we can do for you at our stores.

Does dropping my cell phone down affect its battery life?

Dropping your phone does not affect you phone’s battery life.

If I reset it, will it help?

Restarting your phone can drastically improve your battery life. Whilst fixing your battery drainage issues, force restarting your phone can also prevent new problems from developing by refreshing the system.

A factory reset should be a last resort solution to improve your battery life issue. This is because a factory reset will remove all your apps and data from your device

I'm having issues with my phone battery

If you're experiencing major issues with your phone battery and the information above doesn't seem to be answering your questions, drop by one of our repair stores! We have highly trained and experienced technicians who will be able to answer specific questions and fix your phone battery issues. See which one of our Happytel Repair stores are closest to you in Australia or New Zealand.

happytel store locations

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